If it seems like ecommerce changes by the day (or the hour), you’re correct.
It’s an industry that’s always evolving—with a new announcement, algorithm change, or new way to prepare your store’s UX for shopper expectations at every turn.
So how is an ecommerce manager/merchandiser supposed to keep up?!
To help you stay on top of the latest news and best practices for everything from scaling your store’s operations, to evolving your brand, and trends in the DTC space, we’ve created this list of top ecommerce influencers and industry resources for you to follow. Everyone we’ve featured has a pulse on all things ecommerce and regularly share hot takes on the changing landscape.
Without further ado, here’s our curated list of influential ecommerce experts and resources.
Or jump right in:
Note: This list isn’t ranked in a particular order. These are all terrific folks to follow/add to your newsfeeds!
Web’s knowledge and experience of the ecommerce space runs far and wide. He is the founder of ecommerce newsletter and paid membership, 2PM, and a co-founder of performance menswear brand Mezzin + Main.
Web is a go-to resource for trend-spotting and forecasting, making sense of the ever-evolving landscape, and all things digital commerce. Following Web will fill your feed with thought-provoking content on the state of commerce, consumerism, and the world.
Follow him on Twitter: @web
Join his paid membership, 2PM: https://2pml.com/
Tracey Wallace is currently the Director of Content Strategy at Klayvio, and has worked for BigCommerce, Eterneva, and MarketerHire. She comes from a family of entrepreneurs and even started her own DTC pillow brand Doris Sleep.
Tracey is a treasure trove of information on everything from ecommerce and startups to content marketing, SMS marketing, and more. Following Tracey, you’ll learn actionable advice on how to elevate SMS and email marketing for your brand, inspiration for your next campaign, and more.
Subscribe to her newsletter: Contentment
Follow her on Twitter: @TraceWall
His extensive experience in ecommerce branding, design, and growth makes him a must-follow for scaling brands. Following Eddie, you’ll not only learn the importance of branding in CPG ecommerce but the power of inserting your brand in subtle ways (like a Magnolia Bakery cake featured in Taylor Swift’s All Too Well short film) and not-so-subtle ways (like a recreation of the 2007 viral “Muffins” video).
Kristen is a pillar in the commerce community. She’s currently the Director of Community at Repeat.
You may know Kristen from hosting Resilient Retail—Shopify’s podcast. In her role at Repeat, she runs CPG House—a by-application community for CPG operators—where she connects industry folks all over the world.
Her unending knowledge of building A+ customer experiences, customer loyalty, and retention make her a must-follow for brands and marketers looking to up-level this part of their business.
CPG House: Learn more
Follow her on Twitter: @kdlafrance
Follow DTC Fam: @dtc_fam
Kaleigh has been a freelance writer for B2B SaaS and ecommerce brands for 8+ years. Her in-depth knowledge of how brands can implement storytelling and connection into their shopping experience—not to mention the countless articles she’s written on the topic—make her a must-follow.
Follow Kaleigh to keep a pulse on what’s happening in the DTC and brick-and-mortar spaces alike, her takes on what makes a strong ecommerce experience, and more.
Follow her on Twitter: @kaleighf
Grace Clarke is a marketing and brand consultant for CPG, DTC, and ecommerce brands. She previously worked at Madewell as a digital content editor and Derris—a brand consultancy that’s worked with brands like Warby Parker, Everlane, and more—as their head of content.
Grace’s experience both in-house and on the agency side make her well-versed in both sides of the ecommerce coin and how scaling brands can create the best possible online shopping experiences.
Follow Grace to learn how you can supercharge your branding and become a go-to brand for your customers.
Follow her on Twitter: @graceclarke
Nik’s vast experience in ecommerce and DTC makes him a gold mine of insights, advice, and industry forecasting. Following him on social or subscribing to one of his newsletters is a great way to not only stay up to date with what’s happening in the industry but a great way to learn actionable takeaways you can employ right now for more store revenue fast.
Follow him on Twitter: @mrsharma
Tina is a true ecommerce expert. She currently heads up content at Alloy Automation and, before that, worked for Fuel Made, Smile.io, and Octane AI.
Tina is constantly tweeting and sharing about how ecommerce brands can automate various aspects of business—making things easier for both you and your customers. A win-win. She offers a fresh perspective on the changing industry and is constantly connecting folks.
Tina also shares her expertise in content marketing and writing—two valuables for any growing business.
Follow her on Twitter: @Tina_Donati
Check out her work on the Alloy Automation blog
Andrew is the founder of the 1,000+ member ecommerce community eCommerce Fuel. This community is for experienced operators looking to level up and includes forums, networking events, a podcast, and more.
In addition, Andrew also shares his ecommerce knowledge and experience on Twitter. Being part of eCommerce Fuel—and following Andrew—helps you tap into some of the best and brightest minds in the industry with access that’s hard to get otherwise.
Follow him on Twitter: @youderian
#cta-visual-fe#<cta-title>Stay up-to-speed on everything to do with scaling your ecommerce business. <cta-title>Subscribe to the Shogun Exceptional Ecommerce blog. Sign up
The Future Commerce podcast is a weekly podcast that explores the impact of extensive consumerism, capitalism, and more in DTC, retail, and ecommerce. In their words, “We are a collective of ecommerce operators who have helped build digital commerce channels for some of the world’s most recognizable brands.”
Future Commerce features guests that offer thought-provoking takes, radical insights, and everything in between. Hosts and co-founders Phillip Jackson and Brian Lange take listeners through the often-turbulent and always-evolving industry and discuss current trends, happenings, and more.
#cta-paragraph-fe#Learn even more from Future Commerce co-founder and VP of Commerce at Rightpoint, Phillip Jackson, by tuning into his Commerce Shift episode. Listen here
DTC Pod is a twice-weekly podcast geared towards ecommerce operators and founders building brands in the consumer, commerce, and creator areas. Episodes include advice on how to grow and build a thriving DTC business.
For those fascinated by all things DTC, this podcast will help you stay on top of trends and best practices, as well as dive deep into what’s happening weekly in the space.
At Shogun, we aim to create content that inspires and educates ecommerce operators. We launched season one of our on-demand video series Commerce Shift in early 2022, and we’re gearing up to launch season two soon.
Commerce Shift features insights from ecommerce operators, agency experts, and other industry pros on the changing tides of commerce, DTC, and beyond. Learn from experts like Eddie Revis, CMO at Magnolia Bakery, and Alex O’Byrne, Co-founder and director of We Make Websites on how to navigate unique challenges ecomm brands face.
#cta-paragraph-fe#Get notified when season two drops by subscribing here: https://getshogun.com/commerce-shift
Retail Brew is part of the Morning Brew family. If you know anything about Morning Brew, you know any sub-brand of theirs will be exceptional. Retail Brew is a daily newsletter profiling the current events in the retail industry—from DTC to brick-and-mortar stores to TikTok stars and inflation.
Ecommerce and retail change by the day. Retail Brew is a great way to keep up with what’s happening industry-wide in an easy-to-read, TL;DR-style newsletter. It’s a predictable and reliable way to stay on top of what’s happening in the field.
Retail Dive is a robust newsletter covering a vast array of ecommerce and retail topics. Subscribers have the choice to sign up for five different kinds of Retail Dive newsletters: Daily Dive (M-F), Marketing Weekly (every Wednesday), Tech Weekly (every Thursday), DTC Weekly (every Tuesday), or Operations Weekly (every Monday).
Retail Dive’s journalistic approach to what’s happening in the retail industry makes it an invaluable asset to any ecommerce operator’s dose of news.
There are a lot of resources and experts to keep up with in this space. But, when you find the resources you love in the format that works best for you and your team, your feeds and inboxes will become so much better (and manageable!).
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