Clearing the cache of your browser is sometimes necessary if you are having issues with old information being cached in your browser.

Common issues that can usually be resolved by clearing the cache and cookies include: pages being stuck publishing, getting stuck at the 'tips' screen, the 'save' prompt on a page spinning endlessly, and specific pages in the editor not loading.

To access the history of Chrome (our recommended browser), press CTRL + H. From here, you will see the option to 'clear browsing data'.

You will then be presented with the options to clear your data, please ensure that 'cookies and other site data' is selected.
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More information is available from Google: https://support.google.com/accounts/answer/32050

To clear your cache in Firefox, first, navigate to the options of Firefox. From here, you will need to move to the 'Privacy and Security' section of the settings.
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From here, you will see a 'cookies and site data' section where the 'clear data' option is located.
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Ensure that 'cookies and site data' is selected before selecting the 'clear' option.
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More information is available from Mozilla: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

To access your cache in Microsoft Edge, navigate to the settings and into the 'Privacy & Security' settings of Edge.
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Here, you will see the option to 'choose what to clear'. Please ensure that 'cookies and saved website data' is selected, nothing else needs to be selected.
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