How can I cancel my Shogun account on BigCommerce?

We are sorry to see you go! Uninstalling Shogun from your BigCommerce account will cancel your subscription. Nothing more needs to be done on your end! More information on how to uninstall an app on BigCommerce can be found in the article below,

We would love to hear any feedback that you have for us before you go! Please reach out to 🙂.

What happens to my live pages once I uninstall Shogun?

You keep all your pages and changes, even after you uninstall. They stay with your store as live pages, served up as pure HTML so they will never disappear.
Note: if you edit these pages outside of Shogun, your platform may strip the styling of the page, which would require re-publishing through Shogun.

Will my content still be there if I reinstall?

Simply reinstall to get right back to where you were before you uninstalled. Your content and data will still be there.

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