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Help! Why do my pages look broken and why is my styling lost?

If your pages seems like it's all in one column, don't panic. Just republish the page in Shogun.

Updated over a month ago

When pages look messed up, broken, or seem to have lost their styling (everything is no longer in columns), it's usually because your e-commerce provider's editor has overridden the Shogun page and removed some essential code. Additional risks include breaking the HTML structure when editing outside of Shogun and potential workflow conflicts, especially with automated processes.

There isn't parity between the two editors, so any edit made in one overrides the other. This can even be a very small edit, like changing a meta description.

How to fix a page with broken stylings

The fix is easy: go into Shogun and make a very small change to the "broken" page (like adding a space somewhere), and republish it.

It should be all fixed at that point.

How can I prevent issues when editing outside of Shogun?

Switching between two editors for the same page can cause content to become out of sync or overridden. To avoid potential override conflicts, we recommend that once a page has been imported into Shogun, it not be edited outside of Shogun.

If external edits are unavoidable, consider reversing the page's association with Shogun before making changes, or ensuring any AI or automated tool is specially configured to integrate with Shogun or instructed to skip Shogun-imported pages and content to prevent disruptions.

Please let us know if you have any questions.

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