All Collections
Troubleshooting
Error Messages
Error: Body_HTML: is too big (maximum is 64kb).
Error: Body_HTML: is too big (maximum is 64kb).
This is the reason behind the Shopify Error: Body_HTML: is too big (maximum is 64kb).
Jill Nahajewski avatar
Written by Jill Nahajewski
Updated over a week ago

Shopify only supports content up to 64kb in size for certain page types: product and collection descriptions.

Note: A similar error with a 512kb limit can occur on standard page types.

What causes this error?

The limit applies to the amount of content within the page, including all the HTML, CSS and Javascript that is generated for its elements. Shogun goes to great lengths to make sure the size of your elements is minimal. While this error message is rare, it can appear when there is an excessive number of elements in the main content area of the page.

How to resolve this error message?

These limits are imposed by the ecommerce platform. Unfortunately, Shogun is unable to remove or increase these content limits. As a solution, we advise reducing the total number of elements on the page by splitting large volumes of content into multiple pages, or by removing any unnecessary elements:

  • Review the Layout panel to get an overview of the elements of your page. Consider removing elements that you may not need, including duplicates that may have been created for alternate devices.

  • For elements that have been duplicated for devices, consider applying alternate styles based on device. This can reduce the need of duplicate element, which would reduce the size of the page's overall content.

Did this answer your question?