Clearing the cache of your browser is sometimes necessary if you are having issues with old information being cached in your browser.
How to Clear Your Cache in Google Chrome
To clear your cache on Chrome (our recommended browser), you will first need to access your history by pressing CMD + Y. You will then see the option to 'clear browsing data'.
You will then get the option to clear your data. Please ensure that 'cookies and other site data' is selected.
More information available from Google: https://support.google.com/accounts/answer/32050
How to Clear Your Cache in Firefox
To clear your cache in Firefox, first navigate to the Preferences (CMD + ,). From here, you will need to select the 'privacy & security' sub header. You will then see the option to 'clear now' under the 'cached web content' header.
More information available from Mozilla: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
How to Clear Your Cache in Safari
To clear your cache in Safari, firstly navigate to the Preferences (CMD + ,). Navigate to the 'privacy' tab. From here, you will see an option to 'manage website data'.
Selecting 'manage website data' will give you the option to 'remove all'.
More information available from Apple: https://support.apple.com/en-gb/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac