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Troubleshooting
Why isn't my header and footer showing in the editor?
Why isn't my header and footer showing in the editor?

Shogun can usually display your theme in the editor, if it's not showing up, you need to enter your storefront password in Settings.

Updated over a week ago

Shogun can usually display your header and footer, but don't worry if it's not showing up; it will show up on the live page.
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Oftentimes, you just need to make sure that you've entered your storefront password or your preview code in the Settings. We have a couple of articles below to help you find these,

Note: BigCommerce stores in the pre-launch status will also have to disable reCaptcha on the pre-launch login page. This option can be found in the Security & Privacy settings of your BigCommerce account.

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