The 9 Best Shopify Review Apps For Earning Customer Trust

March 31, 2022
by
Sean Flannigan

The 9 Best Shopify Review Apps For Earning Customer Trust

March 31, 2022
by
Sean Flannigan
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Gaining the trust of your shoppers is everything in ecommerce.

Think about it: A shopper comes to your store without knowing anything about your brand. They shop around, investigating your product descriptions, product photos, and videos. But, they don’t see any positive reinforcement from your happy customers. 

Why should they trust that your products are as great as you say?

No matter how good your marketing is, shoppers put their trust in the opinions of other shoppers. So, you need to get customer reviews and add them to your Shopify store.

To do that effectively, you need a product review app that helps you capture your customers’ reviews and then display them on your product pages and other pages that are vital to the buyer journey.

#cta-visual-pb#<cta-title>Add product reviews to your Shopify store quickly<cta-title>Start customizing with Shogun Page Builder to assemble a fully custom revenue machine, complete with your incredible product reviews.Get started now

9 of the top Shopify product review apps for your store

The power of Shopify is not only in its built-in features that allow you to easily build an online store, but also in the variety of apps available to make your store scale efficiently.

Let’s go into the top Shopify customer review apps, exploring the features of each to help you pick the best one for your store.

#cta-paragraph-pb#Learn how to easily add product reviews to your store with Shogun Page Builder.

Yotpo - The best review app to use with Shogun Page Builder

yotpo review app shopify apps

One of the biggest names in product review apps, Yotpo is a powerful tool for gathering customer reviews to display throughout the buyer journey. 

The app automates the process of requesting customer reviews after purchase and can capture Q&As, images, videos, and ratings. Their partnership with Google enables your reviews to show in search results, with SEO-friendly snippets and star ratings.

Most excitingly, Yotpo integrates with Shogun Page Builder, allowing you to drag and drop your valuable reviews anywhere on your store.

Key features:

  • Integrated with Shogun Page Builder
  • Analytics to show your big wins
  • Automated review requests via email and SMS
  • Partnership with Google and Facebook
  • Share reviews on Facebook and Instagram
  • Flags negative reviews for quick moderation
  • Easily reply to reviews to engage with your customers
  • Capture ratings, reviews, Q&A, photos, and video from customers

Rating:

  • 4.9 out of 5 (4,647 reviews)

Pricing:

  • Free
  • Growth 50 - $15/mo
  • Growth 100 - $24/mo
  • Growth 250 - $49/mo

Judge.me - A strong free offering with an affordable paid option

judge.me review app shopify apps

Another big hitter for product reviews is Judge.me, which shares many of the benefits of Yotpo. 

With customizable email templates for requests and review widgets that conform to your theme, this app keeps your reviews process on brand while limiting your spend.

Easily capture customer reviews, ratings, photos, videos, and Q&A to boost your store’s social proof. 

Display your reviews in a carousel, on their own page or section, and in a floating tab so your shoppers will see them wherever they navigate. 

Key features:

  • Custom review request emails you can schedule for autosend
  • Share reviews on social media
  • Reviews can show up on Google Search and Google Shopping
  • Quickly respond to reviews with app integrations
  • Use coupons to incentivize reviews
  • Supports 34 languages
  • 24/7 customer support

Rating:

  • 5 out of 5 (8300 reviews)

Pricing:

  • Forever Free
  • Awesome - $15/mo

Loox - A powerful tool for visual reviews

loox best shopify review apps

Loox places an emphasis on photo and video reviews, understanding that shoppers need more than just text reviews to make their decision to purchase.

While the app uses automatic review request emails to capture reviews of all types, retailers can offer discounts through Loox to get more photo and video reviews. Plus, they have a variety of display options for showing off your visual product reviews.

Like in other apps, your review ratings can show in Google Shopping and search results to boost your brand before they ever hit your store. You can also give discounts for referrals, driving more shoppers to your store.

Key features:

  • Customizable, branded review request emails
  • Offer discounts for photo and video reviews
  • Share reviews on social media
  • Import reviews from other sites
  • Use Facebook Pixel to create ad campaigns
  • Integrated with Google Shopping
  • Super fast loading via CDN
  • 24/7 customer support

Rating:

  • 4.9 out of 5 (8474 reviews)

Pricing:

  • 14-day free trial
  • Beginner - $9.99/mo
  • Essential - $29.99/mo
  • Growth - $34.99/mo
  • Unlimited - $599.99/mo

Product Reviews - The simple and free review app

product reviews shopify review app

For those that don’t want to add another subscription charge for their store, Shopify offers a product review app for free. Zero dollars.

This simpler review app gives customers the ability to review your products from your product pages. The reviews will match your theme automatically and you can customize the look and feel within Shopify’s theme editor.

Installation takes just a few steps in the code editor and theme editor. Once installed, you can use Shogun Page Builder to add reviews to any store page with ease.

Key features:

  • Integrates with Shogun Page Builder
  • Reviews automatically adjust to match theme
  • Manage and moderate reviews in bulk
  • Import and export reviews via CSV
  • Review ratings can be pulled into Google search results

Rating:

  • 3.5 out of 5 (1566 reviews)

Pricing:

  • Free

Stamped - An AI-enhanced product review app

stamped best shopify review apps

Stamped is a full-featured review app that uses AI to help you gain valuable insights into product sentiment and for the moderation of your reviews.

Not only does it allow you to pull in customer reviews through email and SMS, but you can also import reviews from other sites to show on your store. 

Add photo, video, Q&A, NPS, and micro-reviews to your store with a variety of widgets.

Custom forms allow you to capture more detailed insights about your products, like fit and quality. Plus, take advantage of the user-generated content for use in your Instagram feed and retargeting ads.

Key features:

  • Automatically request reviews via email and SMS
  • Uses AI to analyze reviews for insights
  • Quickly create retargeting ads with reviews
  • Moderate reviews with the help of AI
  • Review widgets optimized for SEO and mobile
  • Detailed analytics reporting
  • Offer coupons for reviews
  • Micro-reviews in checkout
  • Import reviews from other sites
  • Product recommendations

Rating:

  • 4.8 out of 5 (5705 reviews)

Pricing:

  • 7-day free trial
  • Lite - Free
  • Basic - $23/mo
  • Premium - $49/mo
  • Business - $119/mo

Okendo - Great for multichannel brands going headless

okendo best shopify review apps

Okendo is yet another power player in product reviews, helping retailers capture and display sales-generating social proof across their stores.

The app integrates with some of the most popular services—such as Klaviyo, Zendesk, Georgia, and Postscript—to improve the customer experience and it is compatible with headless solutions like Shogun Frontend.

Leverage the powerful user-generated content from your customers for use in shoppable galleries, throughout your store, and on social media. 

Understand your customers and your review campaigns better with their detailed analytics dashboard.

Key features:

  • Capture reviews, photos, videos, and Q&A with custom automated email requests
  • Use user-generated content from reviews in shoppable galleries
  • Incentivize reviews with coupons or loyalty points
  • More than 15 review display widgets
  • Add reviews to Google Shopping, Facebook, and Instagram
  • Detailed analytics with natural language processing and sentiment analysis
  • Review syndication to big-box retailers

Rating:

  • 4.9 out of 5 (491 reviews)

Pricing:

  • 14-day free trial
  • Essential - $29/mo
  • Growth - $99/mo
  • Power - $299/mo
  • Advanced - $499/mo

Ali Reviews - Ideal for adding reviews throughout customer journey

ali reviews best shopify review apps

Ali Reviews has a ton of great looking review widgets that you can place throughout the customer’s shopping experience. You can even display reviews on the shopping cart page for items currently in their carts.

Reviews can be displayed based on user behavior, such as viewed products, in-cart products, purchase history, location, and more. Automatically request reviews with pre-made email and SMS templates and layouts.

Stores can easily move from another review app with Ali’s migration tool, making the switch less of a hassle.

Key features:

  • Send out review requests and reminders via email and SMS
  • Wide range of review widgets, all customizable
  • Import reviews in bulk from AliExpress and Oberlo
  • Share reviews across social media
  • Use discounts to drive more reviews
  • Interact with customer reviews easily
  • SEO-friendly rich snippets
  • Mobile responsive
  • 24/7 customer support

Rating:

  • 4.9 out of 5 (7981 reviews)

Pricing:

  • 7-day free trial
  • Free
  • Starter - $9.90/mo
  • Essential - $19.90/mo
  • Premium - $49.90/mo

Fera Product Reviews - Keeps your reviews looking their absolute best

fera best shopify product review apps

Fera aims to make your product reviews look as good as possible. For instance, if a product has no reviews, they don’t show them—avoiding the glaring zero that would otherwise show up.

They also use verified customer badges and display a rating specifically for the verified customer reviews. To ensure you get reviews, you can offer discounts and cash back or you can give points (via smile.io) for incentives.

Reply to reviews, moderate content, and touch-up misspellings to make your product reviews look absolutely perfect.

Key features:

  • Automatically request reviews via customizable emails
  • Reward reviews with discounts, points, or cash back
  • Quickly add existing reviews from Facebook and Google to store
  • Verified shopper badges
  • Average rating badge for verified customer reviews
  • Product ratings show in Google search results
  • Customizable photo review grids
  • Easy content moderation

Rating:

  • 4.9 out of 5 (4185 reviews)

Pricing:

  • 14-day free trial
  • Free
  • Startup - $9/mo
  • Small - $29/mo
  • Medium - $99/mo

Vitals - Product reviews and a whole lot more  

vitals best shopify review apps

Vitals is more than just a product review app—it seems to do just about everything.

For reviews, Vitals automatically sends request emails after ordering, shows review widgets on your homepage, product pages, and collection pages, and allows for importing unlimited reviews from AliExpress and other review apps.

Beyond reviews, they do a whole lot of conversion optimization functions. 

You can add related products, bundle products, do volume discounts, add a countdown timer, see visitor replays, add pop-ups and spin the wheel email captures, provide live chat support, and way more.

Key features:

  • Request reviews automatically with order triggered emails
  • Import reviews from AliExpress with a click
  • Product bundling, quantity discounts, pre-orders, upsells, and cross-sells
  • Email capture with pop-ups
  • Shoppable Instagram feed
  • Watch replays of visits to see clicks, scrolls, and movements
  • Currency converter

Rating:

  • 5 out of 5 (3582 reviews)

Pricing:

  • 30-day free trial
  • $29.99/mo

#cta-paragraph-pb#Want to start a subscription program for one or all of your products? Check out our guide to the top Shopify subscription apps for building recurring revenue.

Add product reviews to drive shoppers to purchase

Obviously, there are many apps to choose from (this is just a small percentage). Finding the right review app for your needs and budget is important to increasing conversions on your store.

The fact is, when shoppers see happy customers exclaiming about your product, they’ll feel a desire to join in on that happiness. 

However you choose to display the reviews, make sure you do.

When using Shogun Page Builder, you can’t go wrong with Yotpo for a full-featured app or Product Reviews for a free option. You’ll then be able to drag and drop your reviews wherever you want.

Soon enough, you’ll start seeing five star reviews fill up your store pages.

Images courtesy of Shopify

#cta-visual-pb#<cta-title>Create your perfect Shopify store today<cta-title>Start customizing with Shogun Page Builder to assemble a fully custom revenue machine, complete with your incredible product reviews.Get started now

Sean Flannigan

Sean is one of Shogun's tireless content marketers. When he isn't creating exciting ecommerce content, he's probably biking or at the park.