ICYMI: In 2020, Shopify and TikTok joined forces.
In “How to Market Your Shopify Store on TikTok,” we covered the partnership between Shopify and TikTok that went live last year. By using a plugin that was recently released on the Shopify App Store, users can now manage their TikTok marketing campaigns directly from their Shopify account.
We reviewed tips that Shopify merchants should keep in mind while advertising on TikTok. But we couldn’t cover everything you need to know about TikTok marketing for your online store in that one article.
TikTok marketing is a topic well worth expanding on.
With over 100 million monthly active users in the United States as of August 2020 (an 800% jump from January 2018), TikTok has quickly become a major social media network. If you’re ignoring the opportunity that this platform provides as a marketing channel, then you’re leaving a lot of money on the table.
Below, we’ll take you through a detailed approach to developing your TikTok marketing plan, and then we’ll show you some real-world examples in order to demonstrate these points.
Let’s start with the basics — TikTok is a network for sharing short-form videos. The platform was originally developed and released in China, but it’s been available worldwide since 2018. And while it’s most popular as a mobile app, you can also use your desktop browser to access your account and upload videos.
Before you dive into the details of creating a marketing plan, you should first watch some successful TikTok videos to get a feel for the platform. TikTok recently published a list of their top 100 videos and trends for 2020, which will give you plenty of material for this exercise.
There are a few key elements that many of these popular TikTok videos share:
It’s essential to get a feel for the platform before you allocate resources toward it and develop a plan around it for your store.
Now that you know how TikTok works, let’s go over the steps involved with developing your TikTok marketing plan.
First things first —
Then, dive into your customer data: Who are the people who typically buy your products? Lean into the research you’ve done for your other marketing channels — how old are they, where do they live, and what are their interests?
Thankfully, TikTok allows you to target your ads based on a variety of demographics, including age, gender, location, language, and interests. You can even deliver your ads based on the price of the device that the prospect is using to browse TikTok.
When you get to the content creation stage, you should consider that two types of TikTok marketing campaigns have proven to be especially effective:
You can certainly create interest in your brand with traditional ads, but the key to getting a huge ROI on the time and money you spend on TikTok marketing is going viral with organic posts. That’s the main goal of the hashtag challenge, of course. Research what other brands and your competition are doing on the platform, and don't be afraid to tweak your approach or experiment with content.
Another strategy brands are using? Encouraging employees to create their own TikTok videos in the workplace.
It doesn’t matter what role someone has in your organization — everyone can be used to promote your brand on TikTok.
Note: It’s easy to get swept up in the potential of the channel, but now’s a good time to remind you to implement a TikTok social media policy for your team. While some brands have embraced employees using the platform at work, others have not.
And for your traditional TikTok ads, there’s an old saying that you should always keep in mind when running your campaigns: “If you can’t measure it, you can’t manage it.” You need hard numbers that indicate how well your ads are performing — otherwise, there’s no way to know whether your marketing strategy is working or not.
This is where the TikTok Pixel comes in. With this small piece of code, you can track the actions of people who visit your site through a particular TikTok ad to see if your marketing campaigns are having their intended effect. You can also use the TikTok Pixel to retarget users who have already engaged with one of your ads before, and this group is much more likely to make a purchase than others.
Here’s how three brands, from DTC to brick and mortar, are using TikTok to fuel conversions.
Gymshark is one of the biggest online businesses that uses the Shopify platform (the store is now worth over $1 billion), and much of its recent success has been fueled by TikTok marketing.
One especially potent Gymshark campaign combines the principles of both influencer marketing and hashtag challenges. For its annual 66 Day Challenge, Gymshark pays influencers to promote the campaign to users, who then go on to create their own UGC.
In 2019, the campaign hashtag #gymshark66 was viewed over 45 million times.
Chipotle has also mastered the art of the hashtag challenge.
The chain used free guacamole to attract customers to its stores on National Avocado Day, and in 2019, launched a #guacdance challenge to spread awareness of this promotion. The campaign resulted in over 250,000 video submissions, nearly 430 million video starts, and a serious uptick in digital orders.
Finally, Seeker provides us with an excellent example of brands using TikTok to appeal to a younger demographic.
This digital media network specializes in topics such as technology and environmentalism, which are especially popular among millennials and Gen Z. So, it only makes sense that the network decided to focus their marketing efforts on TikTok.
After publishing its first TikTok video in June 2019, Seeker was able to reach more than 57 million lifetime views and 4 million engagements in just seven months.
These stats were impressive enough to earn Seeker the Best Overall TikTok Presence award at the 12th Annual Shorty Awards, which recognizes achievement in social media content.
To summarize, successful TikTok marketing plans are made up of the following elements:
Also, getting someone to click on one of your TikTok ads is only half of the equation — your site's design will need to be attractive and easy to navigate for you to convert these TikTok visitors into customers. And with Shogun's drag-and-drop page builder app, anyone can create their own fully customized, high-converting landing pages.
By following the lead of successful brands already experimenting with it, you can use the TikTok platform to improve brand recognition, find new customers, and make more sales.
Adam Ritchie is a writer based in Silver Spring, Maryland. He writes about ecommerce trends and best practices for Shogun. His previous clients include Groupon, Clutch and New Theory.