If you have multiple stores with Shogun installed, you may wish to have some of the content synced between these stores. Our new Sync feature allows you to do just this. 

Syncing is only available on select Page Builder plans. Please check the Plans section of your Shogun settings for availability.

The Sync feature can copy over the following content between your stores,

  • Pages
  • Blog Articles
  • Product Pages
  • Collection Pages
  • Snippets
  • Custom Elements
  • Data Collections

How do I access Sync?

The Sync feature can be accessed via the Account dropdown of Shogun under the Site Manager! Selecting a page will sync the current store to the store you have selected.

How do I set up Sync?

Syncing is automatically setup between stores if certain criteria are met.

  • Both stores are required to be on a paid plan that has the Sync feature available.
    Note: plan requirements differ for development stores, please see note at the end fo this article.
  • You are using the same, verified email on both accounts.

Can I choose what I sync between my stores?

Custom Elements and Data Collections will always be copied over, however, you can choose which pages, blogs, products and snippets that you copy between your stores.

What happens to my pages after they are synced?

Good question! Once they are synced to your destination store, there are a few things to note about your pages. Synced pages on the destination store will,

  • Be set to a draft state
  • Need to be published on the destination store

Meta descriptions and feature images will be copied over when the pages are synced too.

Troubleshooting Syncing

My content has not synced over

Step one would be to re-sync your content with your destination store. If this issue persists, please contact Shogun support.

System messages

The Sync feature has a few system messages that you may come across when you are using this feature.

"Missing product in destination store" is a message that will appear if the destination store does not have the same product in its catalogue. Adding the product to the destination store will allow you to sync this product page. In order to sync, it is required that there are products with matching handles in both the origin and destination stores. Shogun will use the handle of products to sync the content.

"Missing product collection in destination store" is a message that will appear if the destination store does not have the same product collection in its catalogue. Adding the product collection to the destination store will allow you to sync this product collection page. In order to sync, it is required that there are products with matching handles in both the origin and destination stores. Shogun will use the handle of products to sync the content.

"Missing blog in destination store" is a message that will appear if the destination store is missing the blog that an article belongs to. A blog with the same name will be required on the destination store to ensure that the article is placed into the correct location on your destination store.

The "destination page is newer" message will appear when the version of the page in the destination store is newer than the version of the page on the current store.

My pages are not listed!

This is a good thing! This means that they have already been synced and are up to date!

Can I sync from a development store?

Our Team/Enterprise plan includes syncing an option to sync from dev stores to a live store. By upgrading your live store to the Team plan, syncing can be enabled on up to two affiliated dev stores. Contact our support team (support@getshogun.com) on how to connect your dev stores to your live store on the Team (formerly Enterprise) plan.

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