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Add FAQ to contact page

strategy/idea

Add an FAQ section on your Contact Us page to address the most common customer support questions.

hypothesis

Addressing common customer inquiries with an FAQ section on the Contact Us page reduces the time shoppers spend searching for answers, leading to a more positive experience and a higher likelihood of resolution without needing customer support.

category

Content Optimization

page type(s)

Contact
,

segment type

data source

effort

High
Back Arrow
back to all ideas

Add FAQ to contact page

strategy/idea

Add an FAQ section on your Contact Us page to address the most common customer support questions.

hypothesis

Addressing common customer inquiries with an FAQ section on the Contact Us page reduces the time shoppers spend searching for answers, leading to a more positive experience and a higher likelihood of resolution without needing customer support.

category

Content Optimization

page type(s)

Contact
,

segment type

data source

effort

High

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